Legal

Privacy Policy

Last updated: July 13, 2026

Add-in Expert ("we", "us", or "our") respects your privacy. This policy explains what information we collect when you use addinexpert.com or contact us, how we use it, and the choices and rights you have.

1. Introduction

This Privacy Policy applies to information we collect through our website and when you engage us for custom Office Add-in, Google Workspace Add-on, and related development services. By using our website or contacting us, you agree to the practices described here.

2. Information We Collect

We only collect information that helps us respond to you and deliver our services:

  • Information you give us. When you submit our contact form or book a call, we collect your name, email address, selected project type, and any details you include in your message.
  • Project information. If you become a client, we process the materials and data you share with us to build and support your solution.
  • Usage data. Standard technical data such as browser type, device, and pages visited, gathered in aggregate to understand and improve our website.

3. How We Use Your Information

  • Respond to your enquiries and provide the information or quote you requested.
  • Deliver, maintain, and support the development services you engage us for.
  • Improve our website, content, and service offerings.
  • Send you information you have asked for, and (with your consent) occasional updates.
  • Meet legal, accounting, and security obligations.

We do not sell or rent your personal information to anyone.

Where the GDPR applies, we process personal data under one or more of these legal bases: your consent; the performance of a contract with you; our legitimate interests in operating and improving our business; and legal obligations.

5. Cookies & Tracking

Our website uses only the cookies necessary for it to function and, where enabled, privacy-respecting analytics to understand aggregate traffic. We do not use cookies to build advertising profiles or track you across other websites. You can block or delete cookies in your browser settings; essential features may not work correctly if you do.

6. How We Share Information

We share information only with trusted service providers who help us operate, and only as needed:

  • Hosting and infrastructure providers that serve our website.
  • Email and scheduling tools we use to reply to you and arrange calls.
  • Analytics providers that report aggregate, non-identifying website usage.
  • Authorities or advisors where required by law or to protect our legal rights.

These providers are only permitted to use your information to perform services for us.

7. Data Retention

We keep personal information only as long as necessary for the purposes above — for example, to respond to an enquiry, deliver a project, or meet legal and accounting requirements — and then delete or anonymise it.

8. Data Security

We use appropriate technical and organisational measures — including encryption in transit, access controls, and least-privilege practices — to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data and continually improve our protections.

9. Your Privacy Rights

Depending on where you live (for example under the GDPR or CCPA), you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal information.
  • Object to or restrict certain processing.
  • Request a copy of your data in a portable format.
  • Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, contact us using the details below. We will respond within the timeframe required by applicable law.

10. International Data Transfers

We work with clients and service providers around the world, so your information may be processed in countries other than your own. Where required, we put appropriate safeguards in place to protect it in line with this policy.

Our website and content may link to third-party sites (such as Microsoft AppSource or documentation). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

12. Children's Privacy

Our website and services are intended for businesses and professionals. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, please contact us and we will delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Significant changes will be highlighted on this page.

14. Contact Us

If you have questions about this policy or how we handle your information, reach out to us:

Add-in Expert
Email: info@addinexpert.com
Or use our contact page.